Know Before You Go

Directions, Parking & Local Information

Directions Directions to our venues are located on the Home Page under Locations & Venues.
Parking There is no charge for parking at any of our venues; we highly encourage traveling by golf cart and car pooling whenever possible for all of our venues and events.
Latest Updates The Villages Entertainment Department uses The Villages Media Group to advertise and update on the Town Squares and Events. This includes The Daily Sun, WVLG 640 and Channel 2.
Local Dining Options Click Here for the friendly local establishments and well known national favorites.

Box Office

Resident Discount Only the individual purchasing the tickets needs to provide a valid Resident ID. Once validated, the discount is applied to the whole transaction. Some performances do not offer a resident discount. Please refer to individual events for specific resident and general public pricing.
Infant/Youth Seating Everyone is required to have a ticket, regardless of age, or if they are sitting in your lap. Parents/Grandparents should use discretion when deciding what shows are appropriate for their children.
Group Purchases Certain events have specific limits on the maximum quantity that can be purchased. If you need to purchase more tickets than the allowed quantity, please contact The Villages Box Office at boxoffice@thevillages.com or (352) 753-3229.
Online Accounts In order to purchase tickets online, you must first create an account. This allows us to ensure your tickets get to you and that we may better serve you should you need assistance. Your account can be created and managed at https://tickets.thevillages.com/account/login.

Once you have created an account you will be able to see all of the following:

  • NEW! - Upcoming events that you have purchased tickets for
  • NEW! - Mobile Tickets (available on events at The Sharon, The Studio, The Savannah Center, and The Villages Polo Club Only). These are your actual tickets and can be scanned directly off of your phone. No need to print anything!
  • NEW! - Initiate an exchange/return of your tickets. You'll be asked to fill out a brief form that'll be sent to our Customer Experience Representatives. We will then contact you with your options.
  • NEW! - View specific informational links about your upcoming performances
  • Update your contact information
  • Update your interests
Online Purchases After creating an account, there are many options available to you when purchasing tickets online. Each option carries its own costs and delivery methods. Following every purchase you will receive a confirmation email. This will not be your ticket(s). If you selected print at home, your tickets will be sent to you in PDF format in a separate email.
  • Print At Home - your tickets are delivered in a second email in PDF format. Delivery is generally within 10 minutes of purchase
  • Will Call - your tickets will be available at the will call window at the performance.
  • FedEx - your tickets will be sent to you via FedEx. This option carries an additional cost of $20.
  • NEW! - Mobile - tickets are sent instantly straight to your account on tickets.thevillages.com where you can view them on your phone. No need to print anything!
Misplaced Tickets Losing or misplacing tickets happen! If this happens, simply reach out to us at boxoffice@thevillages.com or (352) 753-3229 and we can void your old tickets and get new ones to you via email, mail, or will call.
Exchanges / Refunds We understand that things happen and you can't always go to a show you bought tickets for, so we are happy to help! On most shows, exchanges are permitted towards any future production on sale. Simply reach out to us or fill out the form in your account on tickets.thevillages.com and we'll take care of it for you. On shows at The Savannah Center, The Sharon, and The Studio, we can also give you a credit onto a gift card for a future purchase. Gift cards never expire and are a great way to give yourself time to decide on the next show you'd like to see!
Inclement Weather Each Event has an individual policy with regards to inclement weather. Please contact The Villages Box Office at boxoffice@thevillages.com or (352) 753-3229 with any questions or concerns regarding the postponement or cancellation of an event. The safety of our patrons is our primary concern, cancelled or rescheduled event refunds will be considered based on the individual event, however if the event is not cancelled or rescheduled no refunds will be provided.

Events

Lobby Most venues will open doors approximately thirty (30) minutes prior to the show. The Sharon L Morse Performing Arts Center will open doors approximately forty-five (45) minutes prior to show time. Individual performances may vary, so please check your tickets for additional information.
Will Call Available one (1) hour prior to show time at the venue's box office window. If there is not a box office at the venue there will be a table with signage available for will call tickets and additional ticket purchasing opportunities one (1) hour prior to show time.
Cameras, Video & Audio Recorders Due to the variety of performances being offered there will be an announcement prior to the start of the performance with regards to what will be allowed. Most performances will not permit video or flash photography throughout the duration of the performance.
Accessibility Service Animals are allowed without purchasing an additional ticket with proper paperwork, however companion animals are not invited inside the venue.
Assistive Listening Devices Assistive Listening Devices are available at each venue. Please ask one of the ushers or staff members prior to the performance and they will provide you with information on how to get a device. Ear plugs are also available at each venue by asking an usher or staff member.
Wheelchair & Mobility Assistance At every venue, we have many wheelchair accessible seats. On our seating charts when buying tickets, these seats are independently marked to make them easier to find. If all of those seats are sold, please contact The Villages Box Office for at boxoffice@thevillages.com or (352) 753-3229 and we will do everything we can to accommodate your needs.
Beverage Bars are located in the lobbies of most performances. A variety of alcoholic and non-alcoholic beverages are available using cash or credit.

Town Squares

Latest Updates Welcome Back Villagers! We’re so excited to announce the return of nightly entertainment on The Villages Town Squares! In the past few months, we’ve really missed coming together as a community every night to dance and sing along with live music. So after taking a brief intermission, the performers are ready to take the stage – every night, on every square – but with some changes to keep all of you music lovers safe while you rock on.
Performer & Vendor Suggestions Have a member or representative of the performer fill out the Performer Application or Vendor Application located at the bottom of the page.
Beverage Policy Our liquor license is limited to the Town Square where you purchase your drink and only to beverages distributed by our bars. Any consumption of alcohol outside of these limitations is in violation of local laws and ordinances and is subject to enforcement by local authorities.
Inclement Weather In the event of inclement weather Nightly Entertainment may be postponed or cancelled. Each square is reviewed individually using a variety of factors and on a case by case basis and will be announced on all media outlets for The Villages.
Sumter County Tourism Grant Whenever the Sumter County Board of County Commissioners logo is displayed, it denotes that that event has been funded in part by a Tourist Development Tax Grant from the Sumter County Board of County Commissioners in conjunction with the Sumter County Tourist Development Council.

For additional information or questions: please contact us at entertainment.events@thevillages.com or by calling (352) 750-5411.